The Pond and Waterscape
Industry's Trade Association Join Today! 770-592-9790
Our Mission: To Promote, Protect, and Advance the Pond & Waterscape Industry.

Customer Satisfaction Form

Printer-friendly versionPrinter-friendly versionSend by emailSend by emailWelcome to the IPPCA Customer Satisfaction Rating form
Thank you for taking the time to fill out the following questions, so that we may keep your installer in good standing with the IPPCA.

Your responses are very important, not only to your installer and our Association, but to the industry as a whole as it will help insure a higher level of standards to you the customer.
Note:To be submitted for IPPCA members only.
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Overall Professionalism
Neatness of work area
Explanation of the continuing care of your pond
Answering questions to your satisfaction
Promptness in returning calls
Meeting Project Deadlines
Knowledge of fish and their care
Knowledge of plants and their care
Installer Follow up after completion
Would you recommend your installers to others