Texas Max wrote:
I don't do much at all in retail/internet sales. But we all run into the low ball price guys in the construction side as well. While there is no MAP in that and price fixing is illegal, I still ask my competition outright what they are charging for different ponds, waterfalls etc. And I tell them up front that if they are charging more, I want to be sure that I am making every bit as much as they are on a job. And if cheaper, they need to stop leaving $$ on the table. We all need more business right now, and the customers are trying to tell us what they are supposed to pay.
I have walked away from one pool installation and one pond this year because they wanted it much cheaper than I was willing to do it for. I don't know if they got someone else or not... but we all have to look at EXPOSURE. For every pond/pool/waterfall we install or do repair on, we OWN that item for a good while. And our reputation owns it even longer.
A fellow by the name of Ewing in Charlotte, NC told me in 1982 when I entered the pool business, "Max, if you don't charge properly for what you do, you will work yourself to death and go broke. Or you can go broke sitting at home drinking coca-cola, watching TV and it is a lot more comfortable."
Scenario... pond 'A' should sell for $10K plus or minus. You can sell it for $8K with a $3K profit or $10K with a $5K profit:
10 ponds at $3K profit = $30,000
5 ponds at $5K profit = $25,000 PLUS some good leisure time worth a heck of a lot more than $5K. No rushing jobs to get to the other one... time be sure all i's are dotted and t's crossed. Also 5 less ponds for call backs, etc.
If you sell it for $8,000- you have taken 20% off the retail price... But you have taken 40% out of your profits. This is if you use a 50% margin. If your margins are running at 40%, then you discount your pond by 20%, you have just reduced your profit by a full 50%.
One more thing I am not sure of... is there a difference between a full 50% and a regular 50%? Something to think about.
I like the way you're talking here Texas Max. Recently I was bidding on a job not a mile from my home and I really wanted the project. Heck who am I kidding, I really
needed the project. I was informed by the homeowner I was bidding against two of my competitors, the home was going to be featured in an architectural magazine, the economy is rough and he needed a good price blah, blah, blah.
As I said, I really wanted (
needed) the job, but outside of that, this project was in my BACKYARD so my pride really wanted this project too. I gave a bid that was much too low, to the point it hurt to even breath it across my lips during my second meeting with the homeowner. THANKFULLY, he tells me, "WOW that is so much more expensive than your competitors, are you sure you can't do it for cheaper?"
I picked up my pride and went home with a 6 pack of coke to watch tv..............
Of course those of you who know me, I didn't go home to watch TV & I DON'T drink Coke The fact of the matter is; I'm so thankful I was not awarded that job for what I ridiculously quoted. And to think someone else did it much cheaper.
This is a bit off of the MAP topic but not to far. As a contractor myself, I don't believe the violation of MAP is hurting the contractors as bad as you're making it out to be. The contractors make much of their profits off labor.
Small distributors that can't ante up with big $ orders to acquire bigger buying discounts suffer and the retailer is the one suffering the most. If you are 100% retail you are in big trouble. In fact I can't think of a 100% retail pond shop that is still alive today.
If you are a Retailer fighting the internet pricing I wouldn't hold your breath for the MAP Police to rescue your business. You will have to take different steps to keep your lights on in the building.
To have a psychical brick and mortar pond specialty location you will need to combine as many of these items as possible to survive. Retail, wholesale, distribution, manufacturer, contractor, internet sales.
Retail, wholesale, internet
Manufacturer, distributor, Retail
Retail, Wholesale, Contractor
Think about it, make a choice and most importantly move on it quickly!
God Speed,
The Pond Digger